Our Mission
We enable a lifetime of simple and attainable homeownership.
About us
Carrington Mortgage Services, LLC (Carrington) is a fully integrated mortgage company with lending and servicing operations. Additionally, through our affiliate companies Vylla Home and Vylla Title, the Carrington family of companies provide all aspects of homeownership under one roof. Our Homeownership Concierge is here to guide you through the entire experience.
Founded in 2007, Carrington is a subsidiary of Carrington Holding Company, LLC, a holding company whose primary businesses work in sync with one another to provide a broad range of single-family residential real estate services across the United States. Headquartered in California, Carrington services loans in all 50 states and Puerto Rico and is licensed to lend in 48 states. Our breadth of products and services provide integrated and encompassing mortgage support to borrowers and investors.
Our shared responsibilities
At Carrington Mortgage Services, we conduct ourselves and our business according to some very simple, yet critical, guiding principles:
We have a responsibility to our customers
We put our customers first, provide superior advice and solutions, and always act with the highest level of integrity. We provide our customers with world-class servicing.
We have a responsibility to each other
We provide outstanding people the best opportunity to realize their potential. We treat our fellow Associates with respect, share accountability, and share the responsibility and rewards for our successes.
We have a responsibility to our Key Stakeholders
We put Carrington's long-term interests ahead of short-term gains, and provide superior results for our Stakeholders. Our Stakeholders include our customers, our investors, our colleagues at work, the communities where we live and work, and our affiliate companies. We take an active role in the communities where we work and live. We honor those who came before us, and preserve our legacy for those who will come after us.